Federal News
UK Government Reviews Fuel Finder Contract
March 23, 2026
The UK Department for Energy Security and Net Zero (DESNZ) is considering terminating the Β£2 million Fuel Finder contract awarded to VE3 Global in May 2025 due to ongoing technical issues and system glitches that have impaired the platform's reliability and functionality. Despite VE3 Global's assertions of progress and user adoption, government officials and independent retailers report significant dissatisfaction, highlighting fundamental technology flaws and inadequate testing prior to deployment.
- The contract involves managing the Fuel Finder price-reporting scheme aimed at improving fuel price transparency for retailers and consumers.
- Persistent system problems have led to government frustration, signaling potential reprocurement or contract reassessment opportunities for vendors with robust, tested solutions.
- Procurement professionals should note the importance of thorough testing and system reliability in digital service contracts to avoid operational disruptions and stakeholder dissatisfaction.
- Industry stakeholders may find opportunities in future tenders if the current contract is reissued or restructured to address these technical shortcomings.
There is so much that is amateurish about the technology and the back end. When you dig into it you find out what an absolute nightmare it is. There are so many basic errors.
— Unnamed retailer
Itβs not even polished enough to be in beta testing. It shouldnβt have left the testing environment β in fact, we are the testing environment.
— Johnny Srikrishna, Independent retailer
Agencies
Department for Energy Security and Net Zero
Vendors
VE3 Global
Contracts
Β£2 million