University of Michigan-Ann Arbor Sciquest #RFP-0012482-TECH-2026

Cloud-Based Workforce Scheduling Platform and Implementation Services for University of Michigan Student Life

The University of Michigan’s Student Life is seeking a cloud-based workforce scheduling platform and implementation services for its multi-department workforce. - Buyer: University of Michigan, Student Life. - Scope: A configurable, off-the-shelf scheduling solution for approximately 3,800 users across Michigan Dining, University Unions, Michigan Recreation, Student Life Technology Solutions, and Residential Education. - Services: Platform implementation and configuration, applicable data migration, user training, ongoing support, and system maintenance. - Workforce needs: Support student employees, bargained-for employees, and management/professional staff, with scheduling rules configurable by department, location, employee group, and job type. The University seeks better staffing visibility and qualification management, improved control of overtime and labor costs, and less manual administration. - Important requirements: Digital accessibility must meet WCAG 2.1 Level AA and Section 508 Standards. Proposals should address integrations, implementation approach, training, support, service levels, security, and accessibility. - Pricing: Submit one lump-sum proposal total and complete the required pricing schedule. The attachment identifies one pricing line, P1, for the total proposal cost. - Agreement term: An anticipated three-year initial term with two optional one-year extensions by mutual agreement. Deliverables are expected within the project schedule; a start date is not specified. - OEMs and named software vendors: No platform manufacturer, OEM, or software vendor is identified.

Description

The University of Michigan is seeking proposals for an established, configurable, cloud-based workforce scheduling solution to replace its current platform and support approximately 3,800 users across multiple Student Life departments. The solution should accommodate different employee groups, departments, locations, and job types, and help simplify scheduling, improve staffing visibility, manage qualifications, overtime, and labor costs, and reduce manual administration. The scope includes implementation and configuration, applicable data migration, training, ongoing support, and system maintenance. The University expects project deliverables no later than June 1, 2027, and anticipates a three-year agreement with two optional one-year extensions.

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