County of Alameda #902754

Alameda County physical and digital legal research services for Santa Rita Jail

Alameda County is seeking physical and digital legal research services for justice-involved individuals at Santa Rita Jail. - Government buyer: County of Alameda, General Services Agency (GSA)–Procurement, supporting the Alameda County Sheriff’s Office (ACSO); contact named: C. Chan. - Scope: Proposals may cover either or both components. The contractor provides research assistance, not legal representation. - Component A — physical legal research: Approximately 5,000 requests annually, plus an additional-submittal-request line item (quantity 1). Hard-copy responses cover in-scope criminal, civil, post-conviction, habeas corpus, pro per, and other legal research matters. Pro per responses are due within 3 business days and standard responses within 5 business days; at least 95% monthly turnaround compliance and documented pre-delivery quality review are required. - Component B — digital legal research: Kiosk or tablet access, priced monthly (12 monthly units per year). Includes hardware maintenance, software subscriptions and updates, request tracking, outage reporting, security, disaster recovery and business continuity, and staff training. Availability must be at least 99% monthly during authorized operating hours. - Other requirements: Both components include English/Spanish informational videos and monthly performance reporting. Physical service also includes supplies, printing, shipping, tracking, and request-related administration. Quantities are estimates, not guaranteed purchases. - OEMs and named vendors: No OEMs, products, or vendors are specified.

Description

The County of Alameda is seeking legal research services for justice-involved individuals in its custody, including people at Santa Rita Jail. The RFP has two components: physical legal research services and digital legal research services, and bidders may propose for either or both. The contractor will provide legal research assistance as requested and monitor relevant legal authorities while complying with applicable laws, regulations, and judicial mandates. The anticipated contract term is three years, with an option to renew for two additional years; the County may award the components to one or different bidders.

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