CanadaBuys #20183469

On-demand natural-gas equipment maintenance and repair services for OMHM West territory residences

OMH de Montréal (OMHM) is seeking on-demand natural-gas equipment maintenance and repair services for residences in its West territory. - Buyer: OMH de Montréal (OMHM); service area is its West territory residences. - Requested services: On-demand maintenance, repair, and replacement of natural-gas equipment and accessories, covering approximately 2,100 service calls over an estimated nine-month contract. - Key requirements: Maintain and annually update OMHM’s equipment inventory; use original parts for repairs and replacements; provide 24/7 emergency response and complete emergency repairs within four hours. - Other repairs have response times of eight business hours, or 12 business hours during the specified seasonal period. - Additional work above the stated pre-tax threshold and emergency work require authorization. - OEMs and vendors: No equipment manufacturers, OEMs, or service vendors are named.

Description

OMHM is seeking a supplier to perform on-demand maintenance and repairs of natural-gas equipment in its West territory residences. The supplier must handle approximately 2,100 service calls during the estimated nine-month contract, maintain and update the equipment inventory, and repair or replace defective parts with original components. The scope includes 24/7 emergency service, with emergency repairs due within four hours, and other repairs subject to specified response times. For certain out-of-contract and emergency work, the contractor must obtain approval or authorization and provide reports.

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