SAM #75N98027Q00082

NIH Seeks Maintenance Services for Four Optos Ophthalmic Imaging Devices

The National Institutes of Health is researching maintenance services for four Optos ophthalmic imaging systems used by the National Eye Institute. - Government buyer: National Institutes of Health (NIH), Office of Logistics and Acquisitions Operations (OLAO), on behalf of the National Eye Institute (NEI). - OEM: Optos. - Equipment covered: One California ICG, one Monaco, and two California FA imaging systems (four devices total). - Requested service: Planned maintenance, emergency support and repairs, parts as required, and relocation if needed. - Routine service is expected on weekdays during business hours. - An on-site technician must be available within 48 hours of an NEI request. - Notable capabilities sought: Small-business sources; relevant experience including at least five years in quality-assurance inspections or surveillance related to the security field and performance-based contracts. The notice also asks whether an administrative office can be maintained or established within 100 miles of the NIH campus. - No equipment part numbers or separate product quantities are provided beyond the four identified systems.

Description

SAM.gov SOURCES SOUGHT NOTICE

Solicitation Number: 75N98027Q00082 

Title: Optos California Service Agreement

Classification Code: J066

NAICS Code: 811210 - Electronic and Precision Equipment Repair and Maintenance

Description: Maintenance and repair service for imaging devices.

This is a Small Business Sources Sought Notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations.

The purpose of this notice is to obtain information regarding: (1) the availability and capability of qualified small business sources; (2) whether they are small businesses; HUBZone small businesses; service-disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; woman-owned small businesses; or small disadvantaged businesses; (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition.

Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. An organization that is not considered a small business under the applicable NAICS code should not submit a response to this notice.

This notice is issued to help determine the availability of qualified companies technically capable of meeting the Government requirement and to determine the method of acquisition. It is not to be construed as a commitment by the Government to issue a solicitation or ultimately award a contract. Responses will not be considered as proposals or quotes. No award will be made as a result of this notice. The Government will NOT be responsible for any costs incurred by the respondents to this notice. This notice is strictly for research and information purposes only.

Background:

The Imaging Services Section of the National Eye Institute (NEI) produces digital clinical images in support of the Intramural Research Program (IRP). Three types of Optos California instruments are employed by NEI for these services including ultra-wide-field (UWF) color fundus photography, fundus autofluorescence, and angiography. NEI utilizes four (4) devices in total:

California ICG (1) Monaco (1) California FA (2)

Purpose and Objectives:

The NIH, Office of Logistics and Acquisitions Operations (OLAO), intends to award a comprehensive service contract to ensure the continued operational readiness and reliability of four (4) Optos ultrawide-widefield (U-WF) imaging devices.

Project requirements:

Independently, and not as an agent of the Government, the Contractor shall perform the following:

Service Visits

<ul>
    <li>Provide on-site Emergency and Planned Maintenance support during the term of the agreement.</li>
    <li>At each planned maintenance visit, perform all planned maintenance per Optos System Service Manual.</li>
    <li>At each Emergency Service event, repair the system, including parts as required, to a fully functioning state.</li>
    <li>Relocate systems if necessary.</li>
</ul>
</li>
<li><strong>Service Hours</strong>
<ul>
    <li>Provide service visits between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday (excludes Holidays), at no charge.</li>
    <li>Provide an on-site technician within 48 hours of receiving a request from NEI.</li>
</ul>
</li>
<li><strong>Off-Hours Emergency Support</strong></li>

Anticipated period of performance:

January 1, 2027 – December 31, 2027

Requested Response:

The intent of this sources sought notice is to help define the procurement strategy (e.g., set-aside, sole source, unrestricted) for a solicitation intended to be posted at a later date. Interested contractors are requested to respond by (1) describing their relevant experience and capability to perform surveillance/quality assurance services of the kind described above, including not less than five years of experience in Quality Assurance Inspections/Surveillance related to the security field and performance-based contracts; and (2) providing a capability statement demonstrating their bona fide ability to perform this requirement within the time frame described above.

In addition, please state your business size status and whether you maintain, or would be able to establish, an administrative office within 100 miles of the NIH campus.

Please note that NIH is particularly interested in small business sources. If you are a small business, please state the type of small business (small business; HUBZone; service-disabled, veteran-owned; 8(a); veteran-owned; woman-owned; or small disadvantaged businesses) and your size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition. Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible.

The respondent must also provide their Unique Entity ID (UEI), organization name, address, point of contact, and size and type of business (e.g., 8(a), HubZone, etc.), pursuant to the applicable NAICS code and any other information that may be helpful in developing or finalizing the acquisition requirements.

The information submitted must be must be in an outline format that addresses each of the elements of the project requirements and in the capability statement /information sought paragraphs stated herein. A cover page and an executive summary may be included but is not required.

The response must include the respondents’ technical and administrative points of contact, including names, titles, addresses, telephone and fax numbers, and e-mail addresses.

All responses to this notice must be submitted electronically. Facsimile responses are NOT accepted.

Responses must be submitted to:

Gannon White, Contracting Officer -  gannon.white@nih.gov 

Responses must be received on or before:

Monday, November 23, 2026, 12:00pm (Eastern)

Disclaimer and Important Notes: This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s qualifications to perform the work.

Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a presolicitation synopsis and solicitation may be published at SAM.gov. However, responses to this notice will not be considered adequate responses to a solicitation.

Confidentiality: No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).

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