SAM #N4571A-27-R-0002

Navy seeks MilLife online learning, course development, and LMS support services

The Department of the Navy seeks contractor support for CNIC’s MilLife Online Learning environment and its portfolio of approximately 90–120 courses and learning assets. - Government buyer: Department of the Navy; Commander, Navy Installations Command (CNIC), Morale, Welfare, and Recreation (MWR) Nonappropriated Funds Instrumentality; NAF Acquisitions Branch N945. - Named platform/OEM: Blackboard is the named learning management platform. No other OEMs or vendors, hardware products, or part numbers are identified. - Services requested: Program and project management; instructional design, technical writing and editing, content and multimedia development, graphic design, accessibility and SCORM review; data analysis and reporting; LMS administration, course administration, web design, issue resolution, testing, and quality assurance. Work includes developing and maintaining online courses and learning assets, LMS operations, reporting and analytics, and support for third-party courses. - Notable requirements: Meet Section 508 accessibility requirements and protect security and privacy. AI-enabled tools and workflow improvements must be Government-approved, truthful, and ideologically neutral. Learning products and operations must support accessible, accurate, current content. - Travel and other direct costs: The schedule lists $15,000 for travel and $65,000 for other direct costs per performance period, an $80,000 subtotal per period. - Performance term: One 12-month base period and four one-year option periods. Transition support is anticipated to begin no later than 90 days before the end of a performance period.

Description

The government requires a contractor to provide support services for its learning management system, which consists of the MilLife Learning platform, maintained under a separate contract, and online learning environment https://millifelearning.militaryonesource.mil.  The contractor shall support a portfolio of approximately 90–120 online courses, microlearning products, and related learning assets, including new development, updates, maintenance, third-party course support, reporting, accessibility review, and operational support as directed by the Government. The learning environment shall apply, at a minimum, evidence-based adult learning practices, including adult learning theory, Bloom’s Taxonomy, Kirkpatrick’s levels of evaluation, Merrill’s principles of instruction, multimedia learning principles, and Human-Centered Design. The system includes the MilLife Learning platform, Student Information System, User Information System, Blackboard platform, and related tools that support course delivery, learner access, content management, reporting, analytics, communications, and operations. The contractor shall identify, develop, test, and implement AI-enabled tools, workflows, and technologies, as approved by the Government, to streamline operations, reduce duplication, improve productivity, achieve measurable cost savings and cost avoidance while ensuring all products remain accurate, current, accessible, secure, and compliant with applicable requirements.

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