Virgin Islands Buys #BD-27-150-1502-3742

Cloud Reentry Coordination and Case-Management Platform

The Virgin Islands Bureau of Corrections is seeking a cloud-based platform to coordinate reentry services and manage participant cases. - Government buyer: Virgin Islands Bureau of Corrections (VIBOC), Department 150, through GVIBUY; opportunity is associated with its St. Croix location in Kingshill. - OEMs and vendors: No OEM, software product, or vendor is named in the solicitation. No specific manufacturer is designated. - Requested solution: Secure cloud-based reentry coordination and case-management platform, including implementation, licensing or subscription, cloud hosting, integration, training, maintenance, and support. No product part numbers are provided. - Requested services (quantity 1 each): - Project management and implementation, including configuration, testing, migration, and deployment. - Client intake, screening, and assessment; individualized reentry planning and case management. - Coordination of housing, employment, healthcare, and support services; cross-agency collaboration and referral management. - Compliance, security, and data governance; software licensing and cloud hosting. - Maintenance, technical support, and software updates; training and change management; system integration and interoperability. - Capabilities and requirements: Support pre- and post-release intake, assessments, reentry plans, milestones, referrals, partner collaboration, dashboards, analytics, and outcome tracking. Support evidence-based risk tools such as LSI-R, Strong-R, COMPAS, or agency-approved alternatives. - Notable requirements: CJIS and HIPAA compliance and applicable privacy protections; role-based access, MFA, SSO, encryption at rest and in transit, backups, disaster recovery, audit trails, and activity monitoring. Integrations must support REST APIs or secure web services and data import/export. - Commercial details: The vendor is asked to price implementation, migration, integrations, licensing, hosting, training, annual support, optional modules, professional services, and recurring, per-user, or transaction-based fees separately.

Description

The Virgin Islands Bureau of Corrections seeks a secure, cloud-based reentry coordination and case management platform to support incarcerated individuals and returning citizens transitioning into the community. The contractor must provide implementation, software, licensing, cloud hosting, integrations, training, maintenance, technical support, and related professional services. Required capabilities include intake and assessment, individualized case planning, referrals and service coordination, cross-agency collaboration, compliance and security, reporting and analytics, and data migration. Quotes are due November 27, 2026, at 5:00 PM.

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