Massachusetts COMMBUYS #BD-27-1107-TCOCP-TCOCP-135394

Massachusetts Trial Court seeks FocalPoint criminal-record search platform licenses, maintenance, and support

The Massachusetts Trial Court is seeking comparable or better-value offers for continued access to a criminal-record search platform used by probation staff. - Government buyer: Commonwealth of Massachusetts, Massachusetts Trial Court (Judicial Branch), Office of the Commissioner of Probation (OCP), Boston, Massachusetts. - OEM: Versaterm; the requested platform is FocalPoint. - Products and services: - FocalPoint web-based record information search platform, listed as one platform, supporting up to 2,000 authorized users and licenses. - Platform maintenance and support for up to 2,000 users/licenses. - Additional professional services or enhancements, if approved, at $250 per hour. - Purpose and operating environment: Provides a centralized interface for searching NCIC, NLETS, Massachusetts DCJIS, and MassCourts and assembling records. It will run on existing Trial Court-issued computers; no additional hardware is required. - Pricing: Proposed annual cost is $436,649.29, with 7% annual increases. The potential five-year value is approximately $2.51 million before any additional hourly services. - Notable requirements: U.S.-based hosting and service delivery; FedRAMP Moderate or equivalent state-level certification for systems hosting Judiciary data; SOC 2 Type II and ISO 27001 for cloud providers; encryption in transit and at rest; MFA and role-based access; Microsoft Entra synchronization through SCIM and single sign-on; incident notification within 24 hours; security-monitoring integration; and defined data-retention and secure-deletion practices. - Competition: Interested vendors may propose a comparable or better-value solution and must demonstrate their qualifications.

Description

The Massachusetts Trial Court Office of the Commissioner of Probation is seeking continued access to Versaterm’s FocalPoint web-based platform for searching and assembling criminal record information. The platform enables authorized users to access multiple state and federal criminal justice data sources through a centralized interface and automate record assembly. The notice states an intended contract for up to 2,000 users and licenses, including maintenance and support, at $436,649.29 with annual increases of 7%; additional approved professional services or enhancements may be charged at $250 per hour. The initial term is expected to run January 1 through December 31, 2027, with four one-year renewal options.

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