Utah Public Procurement Place U3P #RA27-139

Tooele Technical College seeks a cloud-based Student Information System and implementation

Tooele Technical College’s Fiscal Services Department is seeking a cloud-based Student Information System (SIS) and related implementation services. - Buyer: Tooele Technical College, Fiscal Services Department. - Requested solution: A 100% SaaS SIS with no on-premises dependency for the College’s open-entry, course-based, non-term model, including flexible schedules and individualized student progression. No proposed SIS OEM, product, part number, or purchase quantity is specified. - Named platforms and systems: Canvas LMS is an integration target requiring a functional API; NorthStar is the legacy system for data conversion. Neither is identified as the proposed SIS supplier. - Capabilities and requirements: Mobile/browser access; SAML 2.0 single sign-on and MFA; Utah GDPA and FERPA support; WCAG 2.1 AA accessibility; annual SOC 2 Type II reporting; high availability and disaster recovery; admissions and CRM; student self-service; academic records, registration, attendance, transcripts and transfer credit; catalog and financial management; tuition, billing, online payments and 1098-T reporting; communications; IPEDS, National Student Clearinghouse and government reporting; and embedded AI for data queries and workflow automation. - Services: Implementation planning, configuration, deployment, integration, testing, and migration and validation of student records, historical schedules and general-ledger fee structures from NorthStar; customized staff training and materials; and ongoing technical support, maintenance, patches and upgrades. Support must include phone, chat and email, with response-time SLAs and uptime commitments. - Cost and evaluation: The stated five-year project budget is $400,000. Evaluation considers functionality, five-year total cost of ownership, project management and support, and references. Cost information should cover implementation, licensing, remote setup and training, and conversion; proposals should also state post-year-five annual price escalation. Offerors must indicate whether they can support an optional trial of up to 90 days.

Description

Tooele Technical College is requesting proposals for a modern Student Information System (SIS) and associated implementation services. The solution is expected to support the student lifecycle from recruitment and admissions through enrollment, academic progress, completion, and post-completion outcomes, including the College’s course-based, open-entry scheduling model. Scope includes student self-service, academic records, financials, integrations, reporting, security, implementation, and ongoing support. Proposals are due through U3P by December 18, 2026, at 2:00 PM MST.

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