New York State Contract Reporter #2139498

WMCHealth enterprise printer service management

Westchester Medical Center Health Network is seeking a provider to manage printing across its healthcare network. - Buyer: Westchester Medical Center, on behalf of Westchester Medical Center Health Network (WMCHealth); Information Technology and the Office of Legal Affairs are identified. Miguel Artache is named as a contact. - Requested service: Enterprise printer service management across hospitals, outpatient facilities, physician practices, offices, and affiliated locations. - Includes assessment, design, deployment, maintenance, monitoring, reporting, optimization, and lifecycle replacement. - Requires service-level agreements, prioritized support and escalation for critical clinical areas, analytics on usage, costs, security, and sustainability, and continuous improvement. - Transition activities include planning, pilot testing, training, and go-live support. Secure pull printing should let users release jobs at an authorized printer using badge authentication or login credentials. - Products, quantities, part numbers, and printer models: None specified. - OEMs and vendors: No printer manufacturers or service vendors are named in the supplied materials.

Description

Westchester Medical Center Health Network (WMCHealth) is requesting proposals from qualified firms to provide Enterprise Printer Service Management services throughout WMCHealth. The detailed scope is set forth in Section 4 of the RFP and includes service level agreements, support and escalation, reporting and analytics, and implementation and transition. The contract term is one year, with automatic renewal for up to four additional one-year periods. Proposals must be emailed to the designated contacts by December 11, 2026, at 4:00 PM Eastern Standard Time.

View original listing