Knox Buys #00003783

Knox County UPS replacement, installation, and maintenance for detention facility

Knox County is seeking turnkey replacement and ongoing maintenance of UPS equipment at the Roger D. Wilson Detention Facility. - Buyer: Knox County Procurement Division, Knox County Government, Tennessee, for the Knox County Sheriff’s Office; work is at the Roger D. Wilson Detention Facility. The scope references six buildings. - OEM and specified products: The named product family is Symmetra LX (APC, part of Schneider Electric); the schedule also lists LP 511U units without identifying their manufacturer. No reseller or bidding vendor is named. - Itemized equipment: One each Symmetra LX 16000 OG AP921 at minimum 16, 12, and 8 kVA; one each Symmetra LX 16000 AP9215RM at minimum 16 and 12 kVA; one Symmetra LX 8000 AP9215RM at minimum 4 kVA; two LP 511U units at minimum 12 and 8 kVA; and one spare 10 kVA module. Proposed replacements may exceed, but not fall below, the capacity specified. The attachment describes replacing 14 existing units, while the provided itemized schedule identifies eight replacement units and one spare module. - Services: Include delivery, installation and required electrical work, setup and testing to full operation, and removal and transport of old units to Knox County Property Management. Price a two-year maintenance agreement for all purchased UPS units, with service twice yearly in spring and fall, including labor, parts, inspections, and testing. - Notable requirements: UPS units should provide approximately one hour of runtime. Maintenance response must be within four hours of notification, supported by a phone line answered 24/7. Technicians must have current factory training; bidders must provide authorized-dealer documentation. A mandatory site visit is required. The solicitation also requests warranty information, guaranteed delivery and installation timing after a signed purchase order, and confirmation of VISA acceptance without fees and any multi-unit discount. - Term and pricing: Two-year initial term with three optional one-year renewals by mutual consent (up to five years). Unit pricing is firm for the first 24 months.

Description

Knox County is seeking bids for replacement and maintenance of uninterruptible power source (UPS) equipment. The listed equipment includes Symmetra LX models, or approved equals, with minimum capacities from 8 kVA to 16 kVA; the portal indicates 10 items total. The solicitation also requires a two-year service and maintenance agreement, with detailed information on services, labor, parts, inspections, and testing. A mandatory site visit is scheduled for November 24, 2026, at the Knox County Sheriff’s Office Roger D. Wilson Detention Facility.

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