City of Columbus #RFQ034074

24/7 Telephonic Foreign-Language Interpreting Services for Columbus Water & Power

The City of Columbus Department of Public Utilities, through Columbus Water & Power, seeks on-demand telephonic interpreting for customers and field employees. - Government buyer: City of Columbus, Department of Public Utilities — Columbus Water & Power. - Services: 24/7/365 telephonic interpretation between English and other languages, supporting both simultaneous and consecutive interpretation. - Mandatory bid languages: Spanish, Somali, Russian, Arabic, Farsi, and Japanese, with per-minute pricing requested for each. - Bidders may identify additional supported languages and provide per-minute rates. - Estimated annual spending: $10,000–$20,000; this is an estimate, not a guaranteed purchase amount. - No OEMs or vendors are named in the opportunity.

Description

The City of Columbus Department of Public Utilities seeks a qualified company to provide telephonic foreign-language interpreting services for limited-English-speaking customers and employees assisting customers in the field. Services are required 24 hours per day, 7 days per week, 365 days per year, and must support simultaneous and consecutive interpretation between English and other languages. Spanish, Somali, Russian, Arabic, Farsi, and Japanese are mandatory bid items; bidders must provide per-minute pricing and list additional languages they can support. The estimated annual expenditure is $10,000–$20,000, which is informational and not a guaranteed purchase amount.

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