Utah Public Procurement Place U3P #AE26-7

Utah statewide merchant payment processing and EFT services

The State of Utah is seeking a provider for statewide payment processing under a cooperative contract serving state agencies and other eligible public entities. - Government buyer: State of Utah Division of Purchasing and General Services, in collaboration with the Office of the State Treasurer and Division of Finance. - Scope: Merchant credit/debit card and electronic funds transfer services, including ACH/electronic checks, payment gateway and platform services, online, in-person, mobile, kiosk, virtual-terminal and other payment channels, integrations and APIs, settlement, reconciliation, reporting, billing, onboarding, support, and related equipment. - Pricing and volumes: Strict Interchange-Plus pricing is required, including rates for credit cards, EFT/ACH, PIN debit, digital wallets, and monthly gateway/platform maintenance. Cost-evaluation baseline volumes include $2,208,630,702 in credit-card volume; 23,007,602 credit-card transactions; 3,000,000 EFT/ACH transactions; 1,500,000 PIN debit transactions; 150,000 digital-wallet transactions; and 120 monthly platform/gateway fees. Rates are intended to remain unchanged during the contract except by written agreement. - Named companies and payment brands: Ingenico is the manufacturer of several terminals in the existing fleet. Visa, Mastercard, American Express, and Discover are named payment brands; support for Visa, Mastercard, and American Express is mandatory. No payment processor or service vendor is selected in the materials. - Existing equipment—not a stated purchase request: The fleet includes 501 terminals across seven models: Ingenico Desk/5000 (D5000), 249; Ingenico RX7000 (RX7000), 200; Ingenico Move/5000 (M5000), 38; DX401, 8; DX80W, 2; Ingenico iCT250 (CT250), 2; and D500P, 2. The provider must address compatibility with the existing fleet. - Notable requirements: More than 800 merchant identification numbers are in scope. Requirements include PCI DSS 4.0, U.S.-only data residency, privacy and security controls, zero-downtime transition, system integrations, service-level commitments, and implementation and support. Stated qualifications include a sponsoring/acquiring-bank relationship, at least three years of processing experience, annual processing capacity of at least 3 billion transactions, applicable PCI compliance, NACHA and Regulation E compliance, and an investment-grade long-term issuer debt rating or no debt rating. - Term: Maximum ten-year contract period, with transition periods at the beginning and end and no planned renewals.

Description

The State of Utah Division of Purchasing is seeking a contractor to provide merchant credit card acceptance and electronic funds transfer (EFT) services for eligible users. The scope covers electronic payment processing, online and in-person card transactions, related accounting and information requirements, and associated value-added services, solutions, and equipment. The contract is expected to run for ten years, with a single award to the responsive and responsible offeror with the highest combined technical, demonstration, and cost score. Offerors must meet a 1,200-point minimum technical threshold and submit separate technical and cost proposals.

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