E-Rate #270003798

Sno-Isle Libraries seeks direct internet access with SLA for up to 24 service locations

Sno-Isle Libraries is seeking high-capacity internet connectivity for its library locations and Service Center. - Government buyer: Sno-Isle Libraries (Sno-Isle Regional Library), including up to 23 branches and its Service Center, an E-Rate Non-Instructional Facility. - Service requested: 24 direct internet access service requests with synchronous upload and download speeds of 1, 2, 5, and 10 Gbps, with pricing by location and contract term. No part numbers or OEMs are specified. - Locations and options: Provide quotes for both current and planned Lake Stevens and Mariner locations. Quote Camano Island with buildout and with use of existing or subleased lines. The Library may adjust speeds or add a limited number of services for relocations, new branches, or other needs. - Important service requirements: Maintain the existing direct-link circuit architecture; include an SLA targeting 99.99% availability per circuit, performance commitments for packet/frame loss, latency and jitter, 24x7x365 reporting, outage repair and chronic-trouble provisions, and construction, implementation, billing, and applicable fee details. - Eligibility and bid materials: Providers must be E-Rate eligible and have a Service Provider Identification Number (SPIN). The RFP refers to a required bid spreadsheet, but that spreadsheet is not listed among the latest attachments. - Named OEMs and vendors: No product OEMs or service-provider vendors are named. The government buyer is Sno-Isle Libraries.

Description

Sno-Isle Libraries seeks direct internet access with a Service Level Agreement and synchronous upload and download speeds for up to 23 existing library branches and its Service Center. The current direct-link circuit architecture will be maintained, and the Library may adjust speeds or add service for branch relocations, openings, or other needs during the contract term. Quotes are requested for existing and planned locations at Lake Stevens and Mariner; Camano Island may require construction. Bidders must be E-Rate participants with a SPIN and submit the required bid spreadsheet; generic or auto-generated bids will be disqualified.

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