St Charles County Civicplus #26-120

St. Charles County Microsoft Configuration Manager Managed Services

St. Charles County Government is seeking a provider to manage its Microsoft Configuration Manager environment and related endpoint services. - Buyer: St. Charles County Government, Finance Department and Information Systems Department. - OEM/platform: Microsoft Configuration Manager (SCCM); no bidding vendors are named. - Requested service: One managed-services engagement covering SCCM administration and health, Windows workstation and server management, Intune co-management, application packaging and deployment, patching, automation, compliance support, dashboards, reporting, documentation, and knowledge transfer. No product part numbers or hardware quantities are specified. - Notable requirements: County retains system ownership and administrative authority, and must approve production-impacting changes. Dashboard security must be addressed, and County data cannot be used to train shared or public AI without written authorization. - Term: One-year initial term with four optional one-year renewals, for up to five years.

Description

St. Charles County, Missouri, is seeking proposals from qualified firms to provide Microsoft Configuration Manager (SCCM) managed services. Proposals must follow the RFP’s submission requirements and be delivered to the St. Charles County Finance Department by November 24, 2026, at 2:00 PM. The County will award to the responsive offeror with the highest score based on the evaluation criteria.

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