City of Tampa #27-X-00183

Q-Flow visitor queuing products and support for the City of Tampa

The City of Tampa is seeking Q-Flow products and related support for its visitor queuing system at the Hanna location. - Government buyer: City of Tampa, Technology & Innovation department, Tampa, Florida. - Named product: Q-Flow visitor queuing system; the notice does not identify its manufacturer or other vendors. - Products requested: Templates, interfaces, and software-controlled peripherals. No quantities or part numbers are provided. - System functions: Supports walk-in service selection and check-in, alerts staff when visitors are waiting, and includes online appointment reservations and multilingual communications. - Related support: The supplier must be able to provide warranty service, maintenance, or repairs if requested. Respondents must document that they are authorized distributors or dealers for the manufacturer. - Not specified: Contract value and period of performance.

Description

The City of Tampa is seeking Q-Flow products and services, including templates, interfaces, and software-controlled peripherals for the government sector. Q-Flow lets walk-in visitors at the Hanna location select a service and check in, alerting City employees that they are waiting. The City has enhanced the system to support online appointment reservations and multilingual communications for departments using it at Hanna. Prospective bidders must be an authorized manufacturer’s distributor or dealer and be able to quote the product and provide warranty service, maintenance, or repairs if requested; vendors responding yes must upload proof of authorization.

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