CanadaBuys #2027-00315

CFIA maintenance and repair services for two Waters TQ-XS UPLC-MS systems

The Canadian Food Inspection Agency’s Dartmouth Laboratory is seeking full-service maintenance and repair for two Waters UPLC-MS systems. - Government buyer: Canadian Food Inspection Agency (CFIA), Dartmouth Laboratory; contact named in the release: Alexander Lisowski. - OEMs: Waters supplies the TQ-XS mass spectrometers and I-Class UPLC components; Ebara supplies the EV-SA20 roughing pumps. No maintenance-service vendor is named. - Equipment covered: Two complete systems, each quantity 1. UPLC-MS-1 includes Waters TQ-XS (WBA1482), I-Class Binary Solvent Manager (F21BSP917G), I-Class SM-FTN autosampler (F21FNP536G), CM-A column oven (G21CMP565G), and Ebara EV-SA20 pump (DMI01787). UPLC-MS-2 includes Waters TQ-XS (WBB2176), I-Class Binary Solvent Manager (L23BSP041G), I-Class SM-FTN autosampler (F23FNP906G), CM-A column oven (C23CMP835G), and Ebara EV-SA20 pump (DMI02931). Identifiers are listed as provided in the equipment schedules. - Services requested: One comprehensive preventive-maintenance and repair service for each system, including annual on-site maintenance to OEM procedures, cleaning and consumable replacement, calibration, diagnostics, approved parts, telephone technical support, and unlimited on-site repair visits. Labor, parts, and travel are included. - Notable requirements: Certified technicians; relevant experience maintaining and repairing Waters TQ-series and ACQUITY UPLC equipment; formal technician training; on-site repair response within 72 hours; and service reports. Service and deliverables must be in English. - Performance structure: One initial year with up to three additional one-year option periods. Annual preventive maintenance is required during each active period; repair coverage is provided as needed.

Description

The Canadian Food Inspection Agency is seeking proposals for full-service preventive maintenance and repair services for its Waters TQXS UPLC-MS system and I-Class UPLCs. The contract is estimated to run for 12 months, from January 10, 2027, through January 9, 2028. The procurement uses open competitive bidding, and selection is based on lowest price. The delivery region is Nova Scotia.

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