City of Burnaby Bidsandtenders #RFP 215-10-26

City of Burnaby seeks ServiceNow SPM implementation

The City of Burnaby is seeking a phased implementation of ServiceNow Strategic Portfolio Management (SPM) to support its demand, portfolio, project, and resource management needs. - Government buyer: City of Burnaby. - Primary OEM: ServiceNow, for the SPM platform. - Other named technology vendors/platforms: SharePoint (Microsoft) and Meisterplan, identified as potential sources of data for migration. - Requested services: Quick-start implementation of ServiceNow SPM, initially covering Demand Management, Portfolio and Project Management, Resource Management, and Consultant Timesheets. - Potential data migration: Demand data may be migrated from SharePoint lists; project and resource data may be migrated from Meisterplan. - Additional scope: The City may consider further SPM modules or features in later phases. - Term: One-year initial term with four optional one-year renewals; up to five years total.

Description

The City of Burnaby is seeking a qualified proponent to implement ServiceNow Strategic Portfolio Management using a phased, quick-start approach. Initial modules include Demand Management, Portfolio & Project Management, Resource Management, and Consultant Timesheets, with possible migration of demand data from SharePoint and project and resource data from Meisterplan. Additional modules or features may be considered in later phases at the City’s discretion. The intended contract term is one year, with four optional one-year renewals.

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