Texas DIR/ESBD #HHS0015684

Texas HHSC Clinisys SQ laboratory information system maintenance and support

Texas HHSC is seeking continued operation and support of its Clinisys SQ laboratory information system for the Regional Clinical Laboratory at Austin State Hospital. - Government buyer: State of Texas, Health and Human Services Commission (HHSC), Procurement and Contracting Services; the Health and Specialty Care System is the requesting program. The solicitation defines Health and Human Services to include HHSC and potentially the Department of State Health Services (DSHS). - OEMs and named vendors: Clinisys (SQ Laboratory/LIS and iMentor); Software Testing Solutions (STS 365 Premium); InterSystems (IRIS licenses); Netsmart (Avatar). The materials also name Cerner and CPL in connection with existing system interfaces, and reference Sunquest Application Manager (SAM). - Core scope and quantities: Maintain and support 128 existing Clinisys SQ Laboratory perpetual licenses, including 32 inquiry-only licenses, and add 22 supported user licenses for 150 total. Provide one annual, single-site STS 365 Premium (Lab Only) subscription. Existing software and interfaces include five consolidated application interfaces and seven consolidated instrument interfaces. - Other listed software: InterSystems IRIS concurrent-user licenses in quantities of 25, 96, 3, 5, and 5; two Netsmart Avatar instances; and Clinisys Basic iMentor subscription. No part numbers are provided. - Services and options: Transition, system maintenance and support, training, support for application/instrument interfaces and required third-party software, optional additional perpetual-license users, and an optional upgrade to version v2024.3. The cost template includes 12 monthly maintenance periods and a one-time transition fee. - Notable requirements: Help desk and system support 24/7/365; at least 99.5% system availability; disaster-recovery participation and testing; validation of result integrity following upgrades or functional changes; security and privacy safeguards; approved staffing; and transition and turnover assistance. - Estimated value: $1.7 million. The available materials do not provide itemized prices.

Description

The State of Texas, through the Texas Health and Human Services Commission (HHSC), seeks a qualified contractor to provide Laboratory Information Solution Maintenance. The solicitation covers maintenance of the laboratory information solution and related software support and updates. The source states that the requested items appear proprietary to one vendor under Texas Government Code § 2155.067, but encourages all qualified respondents able to provide them to submit offers. The estimated value is $1,700,000, and responses are due December 9, 2026, at 10:30 AM.

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