Georgia Procurement Registry Sciquest #46200-eRFP-002166-2027

Georgia DNR Enterprise Email and SMS Communications Platform

The Georgia Department of Natural Resources is seeking an enterprise communications platform for public engagement across its statewide operations. - Government buyer: Georgia Department of Natural Resources (GA DNR); statewide, agency-wide requirement. No sub-agency or office is specified. - Procurement: An enterprise email and SMS platform for communications, marketing, outreach, education, engagement, and customer relationship activities across DNR divisions, programs, facilities, and locations. - Products and quantities: One platform is described; no quantity, brand, OEM, or part number is specified. - Requested capabilities: Account management; approvals and governance; email and centralized communications; contact, audience, and list management; a public subscription portal; branding and templates; SMS/text messaging; reporting and analytics; and technical support. - Implementation and services: Configure accounts, organizational hierarchy, users, permissions, and templates; migrate data, contacts, and applicable campaigns; configure integrations; test, train, launch, and provide post-launch support. A supplier demonstration is also requested. - Notable requirements: DNR retains ownership of customer database information and must have unrestricted access to current and historical email and SMS communications and subscriber databases. Proposals must address disaster recovery and business continuity. - OEMs and vendors: No commercial OEMs or vendors are named in the provided materials.

Description

The Georgia Department of Natural Resources is seeking a qualified supplier to provide an enterprise email and SMS communications platform. The platform will support statewide public communications, marketing, outreach, education, engagement, and customer relationship activities across the department’s divisions, programs, facilities, and locations. The procurement is an eRFP, and offerors must address the requirements in the Scope of Work, including implementation, data and contact migration, training, support, and disaster recovery and business continuity. Responses are due November 20, 2026, at 2:00 PM EST.

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