Fairhope AL Civic Plus #27-010-2027-WAT-004

Fairhope on-call SCADA services for municipal water facilities

The City of Fairhope Water Department is seeking on-call support for the SCADA systems that operate its municipal water facilities. - Buyer: City of Fairhope Purchasing Department, on behalf of the City of Fairhope Water Department. - Requested service: As-needed SCADA maintenance, installation and upgrades, and emergency repair at water treatment plants and elevated storage tanks. Work also includes preventive maintenance, software and firmware updates, backups, system integration, testing, documentation, and operator training. - Platforms and equipment: The existing system uses VTScada and includes one Allen-Bradley Micro870 PLC and two Allen-Bradley CompactLogix 5380 PLCs. These are existing equipment, not requested purchase quantities; no new products, part numbers, or service volumes are specified. - Service requirements: Provide 24/7/365 emergency coverage, with technician call-back within 30 minutes, remote diagnosis within one hour when authorized, and on-site response within two hours. The contractor must have a staffed location within a two-hour drive, authorized VTScada System Integrator status, and municipal water SCADA experience. - Term: One-year initial term, with up to two additional one-year renewals by mutual agreement. Work is as-needed with no minimum volume guarantee.

Description

The City of Fairhope seeks a qualified contractor to provide on-call maintenance, equipment installation, and emergency repair services for SCADA systems at its water treatment plants and elevated storage tanks. The system monitors and controls well pumps, treatment processes, chemical feed, tank levels, and alarms; the current software platform is VTScada. Reliable system operation supports safe drinking water and compliance with Alabama Department of Environmental Management requirements. Sealed bids are due December 10, 2026, at 2:00 p.m.

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