California eProcure #OIS-25-26-020

California State Board of Pharmacy SaaS Licensing and Regulatory System Modernization

California is planning a cloud-based modernization of the State Board of Pharmacy’s licensing and regulatory systems and is seeking industry feedback on the draft procurement. - Government buyer: California Department of Consumer Affairs (DCA), for the California State Board of Pharmacy (CSBP); procurement is administered by the California Department of Technology (CDT), Office of Statewide Technology Procurement. - Procurement stage: Pre-solicitation feedback, not a request for binding offers. Vendors are asked to comment on draft requirements, staffing, milestones, implementation plans, and rough-order-of-magnitude costs. - Requested solution: Contractor-hosted cloud Software-as-a-Service (SaaS) system to modernize or replace the legacy Consumer Affairs System (CAS) and Applicant Tracking System (ATS). Scope includes licensing applications and renewals, payments and cashiering, compliance, inspections, reporting, and integrations. - Services: Solution design, configuration and development, data conversion, systems integration, testing, phased releases and cutover, training, documentation, hosting, maintenance and operations, production support, and ongoing enhancements. - Named OEMs and vendors: No SaaS OEM, commercial vendor, or specific product is named. Named systems, agencies, and integration partners include CAS, ATS, DCA Search, FACET, DOJ, CURES, FTB, CDTFA, Family Support, ACES/EDD, DHCS, PSI, and NABP; payment providers are referenced generically. - Products, part numbers, and quantities: No specific commercial products, part numbers, or purchase quantities are identified. The cost materials request pricing for 36 months of base licensing and hosting and 12 months of optional licensing and hosting. - Notable requirements: Configurable workflows and business rules; secure, auditable, accessible services; responsive web access and functional iOS and Android apps; migration from CAS and ATS; documented third-party components and licensing; source access for custom components; and PCI DSS compliance for in-scope payment services. - Draft pricing structure: Four implementation phases with cost caps of 1%, 40%, 10%, and 49% of the base contract. The workbook also requests licensing, hosting, maintenance, and staff rates. - Term information varies across draft materials: Materials describe a 36-month base project, a 12-month base M&O period and optional years; another draft describes a 48-month base term with one optional one-year extension. Final terms are not settled. - Estimated value: No government estimate is provided; a rough planning range is $15 million to $40 million for the multi-year implementation and operating scope.

Description

This pre-solicitation seeks bidder feedback on a planned procurement for a contractor-hosted, cloud-based SaaS solution to modernize the California State Board of Pharmacy’s licensing and regulatory operations. The anticipated system will support application, renewal, compliance, payment, inspection, and reporting processes, replacing legacy systems and manual workflows. Scope includes design, configuration, integration, testing, phased deployment, data conversion, training, documentation, ongoing support, and maintenance. Responses are for planning purposes only and are not an offer or binding solicitation; feedback is due December 7, 2026.

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