CanadaBuys #30008113

Bilingual SaaS recruitment and aptitude-testing platform for Canadian Coast Guard MCTS trainees

National Defence Canada is seeking a bilingual digital recruitment and aptitude-testing platform for Canadian Coast Guard MCTS trainee selection. - Buyer: National Defence Canada, through the Canadian Coast Guard; the procurement office is DSPCOS 5, with Meghan Crosby identified as the procurement officer. National Defence Headquarters is also identified in the initial notice. - Requested service: A nationwide SaaS platform to replace the current in-person Marine Communications and Traffic Services (MCTS) aptitude test with customizable, multi-stage online testing. - Platform capabilities: Video proctoring and test-integrity monitoring; applicant tracking, scheduling, scoring, ranking, eligibility communications, reporting, and data exports; plus implementation, configuration, onboarding, training, and bilingual support. - Capacity and safeguards: Support at least 1,500 proctored candidates annually; provide English/French functionality; meet WCAG 2.1 AA accessibility, PIPEDA, and Protected B security requirements; and host data exclusively in Canadian data centres. Availability must be at least 99.5%, excluding scheduled maintenance. - OEMs and commercial vendors: No software OEMs, products, or commercial vendors are named. Public Services and Procurement Canada (PSPC) is mentioned in the initial notice as a government procurement organization. - No equipment quantities or part numbers are specified; the requirement is for a software service.

Description

The solicitation seeks specialized online aptitude-testing software for Marine Communications and Traffic Services (MCTS) ab-initio trainee recruitment. The platform must closely replicate the current in-person test, protect test integrity by preventing saving or sharing and restricting use of outside materials, and support applicant tracking and communications about eligibility to continue in selection. The estimated contract period is four months, with a proposed start date of December 1, 2026. The RFP identifies National Defence as the contracting organization and specifies selection based on the highest combined rating of technical merit and price.

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