SAM #7571TE27Q00034

Navajo Area IHS Learning Management System Portal and Support

The Navajo Area Indian Health Service is seeking an LMS portal and related services for its workforce and affiliated users. - Government buyer: Navajo Area Indian Health Service (NAIHS), Office of Clinical Services: Quality Management, within the Indian Health Service (IHS), Department of Health and Human Services (HHS). - Opportunity: Provide one Learning Management System (LMS) portal for approximately 5,000 users across the area office and five service units, including IHS staff, contractors, volunteers, and tribal employees. - OEMs and vendors: No OEMs, product brands, or vendors are named in the provided materials. - Key requirements: FedRAMP compliance for cloud-hosted solutions; Section 508 and WCAG 2.0 Level AA accessibility; SCORM compliance; course authoring and video storage; course, curriculum, and user management; attendance and completion tracking; reporting; and implementation, configuration, training, technical support, maintenance, updates, and upgrades. Server-based solutions hosted on government or facility infrastructure are exempt from the stated FedRAMP certification requirement. - Training topics: Safety and infection control; ACLS; ATLS; PALS; S.T.A.B.L.E.; neonatal resuscitation (NRP); PPE; hand hygiene; physical assessment; respiratory failure and ARDS; fluid balance; ventilation management; restraint and seclusion; medication management and USP standards; and ICD-10-CM. - Notable requirements: Buy Indian Act set-aside requirements apply. Technical capability may not be subcontracted.

Description

Title: Navajo Area Learning Management System Agency: Indian Health Service Issue Date: Friday, November 6, 2026 Due Date: Friday, November 13, 2026, no later than 12:00pm EST POCs: Responses must be submitted via email to carlton.taylor@hhs.gov. Include “Navajo Area Learning Management System – Your Company Name” in the Subject of the email and complete/return the IEE Representation Form.

This Sources Sought Notice (SSN) is for market research and planning purposes only and shall not be construed as a solicitation or an obligation or commitment to issue a solicitation by the Indian Health Service (IHS). This SSN is seeking information from the specific types of entities listed below to assess their capabilities in fulfilling the requirements set forth in this SSN. The information from this SSN will be used to determine the appropriate set-aside, if any, in accordance with the applicable regulations listed. The Government encourages the identified to respond to this Notice and will be assessed of their capabilities in the following priority: Indian Small Business Economic Enterprises (ISBEE) Indian Economic Enterprises (IEE) in accordance with HHSAR 326.603-1 Responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether any ISBEE/IEE set-aside is possible based on the Contracting Officer’s reasonable expectation of obtaining offers from two or more relevant concerns that will be competitive in terms of market price, product quality, and delivery capability. An organization that is not considered an ISBEE/IEE firm under the applicable NAICS code should NOT submit a response to this notice. The applicable primary NAICS code for this requirement is 611420 – COMPUTER TRAINING. This is a purchase for a Learning Management System that meets the Federal Government’s FedRAMP compliance, including technical support, maintenance, updates and possible upgrades. Generic capability statements are not sufficient and may not be considered when assessing entity capabilities.

Background Indian Health Service is an Agency within the Department of Health and Human Services (HHS). The Indian Health Service (IHS) is the principal federal health care provider and health advocate for Indian people, and its goal is to raise their health status to the highest possible level. IHS provides a comprehensive health service delivery system for approximately 2.3 million American Indians and Alaska Natives (AI/AN) who belong to 573 federally recognized Tribes in 37 states. Navajo Area Indian Health Service (NAIHS) is one of twelve (12) Regional Administrative units of the Indian Health Service (IHS). The NAIHS delivers Health Services to a user population of over 244,000 American Indians in five (5) Federal Service Units on and near the Navajo Nation. The five (5) Federal Service Units (SUs) include Chinle, Crownpoint, Gallup, Kayenta, and Shiprock SUs. Navajo Area Indian Health Service Office is located in St. Michael’s Arizona. This sources sought notice is seeking qualified contractors, to provide a Learning Management System (LMS) Portal. The Learning Management System Portal will supplement the Department of Health and Human Services’ (DHHS) current Learning Management System to provide focused e-learning to meet accreditation requirements (e.g., The Joint Commission (TJC), Centers for Medicare/Medicaid Services (CMS)). The LMS will be available for all staff under NAIHS, including the Navajo Area Office, and the five Federal service units, which include primary hospitals and remote healthcare centers under each service unit. For the current submission and subsequent years, NAIHS is requesting a compliant Learning Management System that meets FedRAMP requirements. This recurring requirement keeps the current service level and licensing active. A complete Statement of Work is attached with the full requirements outlined.

Summary Purpose and Objectives The Contractor shall provide a Learning Management System that meets the Federal Government’s FedRAMP compliance. The Learning Management System shall meet 508 compliance and be SCORM compliant. The Learning Management System shall provide focused clinical training courses applicable to accreditation requirements to meet health care accreditation (a) The Joint Commission (TJC) accreditation, (b) The Centers for Medicare/Medicaid Services (CMS) accreditation (c) Other applicable accreditation bodies. The Learning Management System shall provide a learning catalog that includes the following: (a) Safety and Infection Control (b) Advance Cardiac Life Support (ACLS) (c) Advance Trauma Life Support (ATLS) (d) Pediatric Life Support (PALS) (e) S.T.A.B.L.E (f) Neonatal Resuscitation Program (N.R.P.) (g) Other mandatory training courses listed in the attached SOW. The Learning Management System shall include an Authoring tool with the software component, allowing administrators to upload training and curriculum into the LMS. The Learning Management System shall include SCORM program with video storage for interactive course development, allowing administrator to upload training and curriculum into the LMS. The Learning Management System shall include technical support and maintenance, including updates and upgrades. The Learning Management System shall provide for documenting and tracking employee attendance, course completion checklists, and generating other reports that help the program and its users. The end users estimate around 5,000 Navajo Area IHS employees; this includes at least 1,000 contractors, volunteers, and tribal employees who work in Navajo Area Healthcare facilities. Additional details in the attached SOW.

Capability Statement/Submission Information A response to this SSN will be in the form of a capability statement to demonstrate capability and experience in the task areas identified further below. Specifically, please provide the following information below to demonstrate capabilities: Cover Page Please provide a cover page to include: Company Name Company Designation (ISBEE/IEE/SB) Type of Business – as applicable (e.g. 8(a), Woman Owned Small Business, HUBZone, etc.) UEI Number Point of contact, email address, and phone number Primary NAICS Code(s) Existing federal contracting vehicle(s) numbers, as applicable (e.g. GSA MAS number, NITAAC/CIO SP3, other Government Wide Agency Contracts, etc.) System for Award Management (SAM) registration status. Note, all respondents must be registered on the SAM located at http://www.sam.gov/ prior to any potential award.

Executive Summary Provide a high-level overview of your services and include how it will benefit the Indian Health Service.

Technical Areas Respondents are expected to submit a capability statement detailing and demonstrating their expertise and technical capabilities in the areas outlined further below in this SSN. Please see attached Statement of Work for full requirements.

Past Performance Please provide any past performance information to support demonstration of your capabilities in the relevant technical areas and magnitude of work.

Other Information (Optional) You may include any other information that may be helpful in developing or finalizing the requirements of the potential acquisition.

Submission Format To assist the Government in an expeditious review of your capabilities, the capability statement should be organized as follows: Cover page Executive Summary Technical Areas in the order listed Indian Health Service Buy Indian Act Indian Economic Enterprise Representation Form Other Information, as applicable The tailored capability statement should not exceed 10 pages excluding Past Performance information. Font must not be less than 10 point (for readability) and may be submitted in either in either Microsoft Word or Adobe Portable Document Format (PDF) but must be a standard 8-1/2 by 11 inch in paper size. All proprietary information should be marked as such. Generic capability statements are not sufficient and will not be considered compliant with the requirements of this notice.

Disclaimer and Important Notes This notice does not obligate the Government to award contract. Any information provided by industry to the Government as a result of this SSN is strictly voluntary. Responses will not be returned. No entitlements to payment of direct or indirect costs or charges to the Government will arise as a result of contractor submission of responses or the Government's use of such information. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s capabilities to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or received, a pre-solicitation synopsis and solicitation may be published on a government GPE. However, responses to this Notice will not be considered adequate responses to any resultant solicitation. Confidentiality: No classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).

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