Lake Forest Opengov #318478

Lake Forest seeks business registration and program management software with implementation and support

The City of Lake Forest is seeking a configurable platform to manage business registrations and economic development programs. - Government buyer: City of Lake Forest, Economic Development Division; contact identified as Adrian Grijalva, Sr. Management Analyst. - OEMs and vendors: No software OEMs, product brands, resellers, or other vendors are named. - Platform requested: Business registration and program management software for commercial and home-based businesses, including customizable digital forms, applications and workflows; document and business-record management; communications; reporting; data export; and integration capabilities. - Scale and key requirements: The City’s existing system contains approximately 8,000 business registration forms. The new platform must support unlimited registrations, ongoing data retention, and document storage without restrictive limits, with secure centralized records, role-based access, and business self-service to view or update submitted information. - Services requested: Platform implementation and configuration, staff training, launch support, and ongoing technical support and maintenance. The solution should support a public-facing portal, future programs, and integration with City websites or other systems; vendors should explain related costs, technical needs, subscription or licensing fees, usage-based charges, and limitations. - Term: One year, with no annual renewal. Specific start and end dates are not stated.

Description

The City of Lake Forest’s Economic Development Division is seeking a one-year software agreement to streamline business registration intake and storage. The vendor will provide a business resource and program management platform, including software, implementation, configuration, staff training, and ongoing support. The platform should support digital forms and applications, business information management, communications, reporting and data export, system integrations, and future programs. It must accommodate unlimited registrations, ongoing data retention, and document storage without restrictive limits; the City’s current platform contains approximately 8,000 business registration forms.

View original listing