Federal Register #MARAD-2026-1816

MARAD Seeks Public Comments on Renewing Its Customer Satisfaction Surveys Information Collection

MARAD is seeking public comments on renewing its customer satisfaction survey information collection, not soliciting products or services. - Government buyer: U.S. Department of Transportation (DOT), Maritime Administration (MARAD). - Notice purpose: Seek comments on renewing OMB Control Number 2133-0546, the Generic Clearance of Customer Satisfaction Surveys. - Collection use: Gather customer and stakeholder feedback on service delivery and agency programs to identify opportunities to improve operations, communication, and training. - Proposed renewal: Extension of the currently approved collection without changes. - Estimated annual burden: 5,900 respondents, 5,900 responses, and 1,758 burden hours; responses are collected per request. - No products, services, OEMs, or vendors are identified for purchase.

Description

MARAD invites public comments on its plan to request OMB approval to renew information collection OMB 2133-0546, Generic Clearance of Customer Satisfaction Surveys. The collection gathers customer and stakeholder feedback about service delivery, agency programs, and areas for operational or communication improvements. It is an extension without change of the currently approved collection, with an estimated 5,900 respondents and 1,758 annual burden hours. Comments are requested within 30 days of publication.

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