British Columbia BCBid #1220-030-2026-056

City of Surrey Mobile Parking Payment App and Implementation Services

The City of Surrey is seeking a mobile parking payment app and services to implement and support it across paid parking locations. - Government buyer: City of Surrey; the specific purchasing office or sub-agency is not identified. - Named OEMs and vendors: GTechna and Genetec, identified as third-party systems for integration. Other approved third-party services may also need to be supported, but are not named. - Requested solution: A mobile payment app for paid on-street and off-street parking, including locations added during the contract term. No product part numbers or quantities are specified. - Services: Transition planning, app configuration, system integration, commissioning, testing and acceptance support, training, operational documentation, and ongoing support. - Notable requirements: The app must work with applicable payment-processing and parking-enforcement systems in a multi-provider environment without disrupting parking operations, enforcement, reporting, or customer service. Pay stations are excluded from scope.

Description

The City of Surrey is seeking proposals for software and related services to implement and operate a mobile payment app for paid on-street and off-street parking, including additional locations added during the contract term. The successful proponent(s) will configure, integrate, commission, train users on, and support the app, including integrations with GTechna, Genetec, and other approved third-party services. The scope includes transition planning, testing and acceptance, operational readiness, training, and documentation; pay stations are outside the scope. Proposals must be submitted as a single PDF by email to purchasing@surrey.ca.

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