CanadaBuys #AB-2026-07381

City of Calgary Water Utility Operating Model Transformation Services

The City of Calgary is seeking a partner to transform its Water Utility operating model in response to recommendations from the Bearspaw South Feedermain Independent Review Panel Report. - Government buyer: City of Calgary; no specific department, sub-agency, or office is identified. - Requested services: Validate, refine, and implement a future-state Water Utility operating model, including organizational structure and governance design. - Key work areas: Clarify decision-making authorities, accountabilities, escalation pathways, and cross-functional forums; improve financial transparency and performance management; and support organizational change management. - Intended outcomes: Strengthen accountability and operational performance, support informed investment decisions, and promote resilient, sustainable utility operations and reliable service delivery. - OEMs and vendors: No OEMs, vendors, or other contractors are named. No products or part numbers are requested.

Description

The City of Calgary seeks a utility transformation partner to establish a dedicated and accountable Water Utility operating model, supporting recommendations from the Bearspaw South Feedermain Independent Review Panel Report. The work includes designing the operating model and organizational structure, implementing governance, improving financial transparency and performance management, and supporting change management. The proponent will collaborate with City leadership and subject matter experts to refine and implement the future-state model, including decision-making authorities, accountabilities, escalation pathways, and cross-functional forums. The desired outcome is a resilient, sustainable Water Utility with improved operational performance, informed investment decisions, and reliable service delivery.

View original listing