Los Angeles County Lacounty #RFB-IS-27200311

Los Angeles County annual renewal of eight CaseGuard Ultimate Suite licenses

Los Angeles County is seeking an annual renewal of eight CaseGuard Ultimate Suite user licenses for its Probation Department. - Government buyer: Los Angeles County Internal Services Department, for the Probation Department; procurement contact listed as Peter Genov. - OEM: CaseGuard is the named software provider. The solicitation title also references CaseGuard Studio Standard, while the price sheet specifies CaseGuard Ultimate Suite; a department-approved equivalent may be proposed. - Product: Eight CaseGuard Ultimate Suite user licenses, annual renewal, electronic delivery; no part number is provided. - Key requirements: On-premise redaction software for video, audio, documents, email, and images that can operate offline in air-gapped environments. Features include AI-assisted and manual redaction, video/image object detection and tracking, audio transcription and translation, document OCR and batch processing, collaboration, and chain-of-custody reporting. Specifications include 48,000 AI credits for audio functions and 48,000 for document analysis. - Other named vendors/platforms: Axon and Box are referenced as integration platforms, not as required products. - Included services: Maintenance, support, upgrades, account management, training, release workshops, and priority support.

Description

Los Angeles County is seeking bids for a renewal of the CaseGuard Studio license. The specifications describe an on-premise CaseGuard Ultimate Suite or department-approved equivalent for secure redaction of video, audio, documents, emails, and images, including AI-assisted redaction, transcription, and translation capabilities. Maintenance, support, and upgrades are included, along with training and other listed software features. Bids are due November 25, 2026, at 12:00 PM, and must be submitted through the Vendor Self Service portal.

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