Massport #RFP # 27-25

Somerville utility billing assistance and DPW boiler replacement

Somerville’s procurement materials cover on-call utility billing support and replacement of a Department of Public Works garage boiler system. - Government buyer: City of Somerville, Massachusetts; Procurement & Contracting Services Department. The boiler work is for the Department of Public Works Vehicle Repair Garage. - Named OEMs and platforms: Burnham (V911A boiler), Power Flame (Model C2-G-20B burner), and Tyler Technologies’ MUNIS utility-billing platform. - Products and quantities: One City-provided Burnham V911A boiler with controls; one City-provided Power Flame Model C2-G-20B power burner; and four electrically actuated steam zone valves—one for 5-inch pipe, two for 4-inch pipe, and one for 2.5-inch pipe. - Requested services: On-call MUNIS billing assistance, including billing-run checks, troubleshooting, account oversight, audits, billing corrections, procedure and reference materials, staff training, stormwater-fee integration, customer/property/address data cleanup, and related task orders. Boiler work includes removal and disposal of the existing system, installation and startup of the City-provided equipment, piping and gas-train work, a new flue, insulation, safety and controls testing, and inspection support. - Notable requirements: Billing consultants must have more than five years of Tyler/MUNIS experience and relevant Massachusetts municipal billing experience. Boiler contractors must hold HVAC DCAMM certification, comply with prevailing-wage requirements, provide OSHA 10-trained workers, verify adequate combustion air and modify the opening if needed, and provide a one-year warranty on contractor-supplied labor and materials. - Value: The boiler project is estimated at $200,000. Utility-billing work is capped at up to $200,000 per firm over three years; the total across firms is not specified. - Vendors: No bidding or installation contractor is named. Tyler/MUNIS is identified as the billing platform, not as the selected consultant.

Description

The City of Somerville is seeking proposals for on-call utility billing assistance services. Proposals must include separate sealed technical and price envelopes within one sealed package; online submission through BidExpress is also permitted. The solicitation states that the contract is expected to commence January 1, 2027, and end December 31, 2027, with two optional renewal years at the City's discretion. Proposals are due November 18, 2026, at 2:00 PM EST.

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