Worcester Worcester #CR-8857-J7

Worcester Public Schools Domestic Travel Agency Services

Worcester Public Schools is seeking an agency to coordinate domestic travel and provide responsive traveler support. - Government buyer: City of Worcester, Purchasing Division, for Worcester Public Schools (WPS); buyer contact named in the attachment: Jerry Kucera. - OEMs and named vendors: No product manufacturers, OEMs, or commercial vendors are named; no branded products are requested. - Requested service: Arrange domestic flights, hotels, rental cars, and other ground transportation; present routes and connecting-flight options and identify the least expensive Economy Class option unless directed otherwise. - Estimated volume and pricing: The pricing schedule estimates 85 travel quotes, with a fee for each quote whether or not it results in a booking. Approximately 44 domestic bookings in a prior fiscal year are provided as a volume guide, not a guaranteed volume. - Service requirements: Email quotes within 24 hours; reserve and issue tickets at least 48 hours before departure, when applicable; provide Monday–Saturday coverage and after-hours emergency support during active travel. Promptly notify travelers of schedule changes or cancellations and minimize change and cancellation fees where possible. - Other notable requirements: Disclose policies, procedures, fees, and restrictions; itemize airfare, ground transportation, lodging, and agency fees on invoices. City departments may also use the services. - Term: One-year initial term, with two additional one-year renewal options at the City’s discretion.

Description

The City of Worcester Public Schools seeks travel agency services, including domestic travel arrangements, hotel accommodations, car rentals, and other travel-related services. The contract is for one year, January 1 through December 31, 2027, with options for two additional years at the City’s discretion. Services include presenting travel options, providing fare quotes by email within 24 hours, arranging tickets at least 48 hours before departure, and offering Monday–Saturday support plus after-hours emergency assistance during active travel. The solicitation notes approximately 44 domestic bookings in fiscal year 2025–2026 and an estimated 85 travel booking quotes for the fee schedule.

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