San Mateo Opengov #2027-RFP-00190

San Mateo County Measure K Website Support and Maintenance

San Mateo County is seeking ongoing services to operate and improve its Measure K website, smcmeasurek.org. - Government buyer: County of San Mateo, County Executive’s Office; the solicitation names Roberto Manchia. - Scope: Ongoing website maintenance, technical support, security and operations, accessibility testing and remediation, content support, minor enhancements, reporting, documentation, and transition support. - Named platforms and vendors: WordPress and Gutenberg are identified as website technologies; the County may approve another authoring approach or successor environment. OpenGov is identified as the eProcurement portal and technical-support provider, not as the requested website-services contractor. No website-services contractor or other OEM is specified. - Requirements: Accessibility services must be included without separate fees; automated scans must be supplemented by targeted manual testing and remediation. The site must support Spanish, Chinese, and Tagalog, use supported and secure components, and include cross-browser/mobile testing, backups, monitoring, incident response, and continuity documentation. Browser overlays cannot replace underlying accessibility remediation unless approved. - Deliverables: Transition-in assessment and operating plan; technical inventory and access register; monthly maintenance reports; quarterly accessibility reports and remediation logs; annual lifecycle assessments; and transition materials and knowledge transfer. - Ownership and continuity: County-funded deliverables and project-specific work product belong to the County, subject to approved third-party license terms. The County seeks to avoid vendor lock-in and maintain continuity through at least 2043, subject to approvals and funding. - Term: Three-year initial agreement, with a County option to extend for up to five additional years.

Description

The County of San Mateo is seeking proposals for services dedicated to the Measure K website, smcmeasurek.org, or a successor County-approved environment. Work includes ongoing website technical support and maintenance, accessibility monitoring and remediation, security and operations, content and quality support, and transition documentation. The initial agreement term is three years, with a County option to extend for up to five additional years. Pricing must be submitted separately from other County web-services solicitations or agreements.

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