SAM #W564VK27QA00X

Appliance Repair and Maintenance Services for Army Housing in Italy

The U.S. Army is researching appliance repair and maintenance services for Army housing in Italy. - Government buyers: U.S. Department of the Army; Installation Management Command-Europe (IMCOM-E), GSE/G4 Furnishings Branch; and U.S. Army Contracting Command, 409th Contracting Support Brigade, Theater Contracting Center, Kaiserslautern. - Requirement: On-call repair and repair-parts management for government-owned U.S. and European-specification appliances supporting Army Family Housing and Unaccompanied Personnel Housing. - Appliances covered: Gas and electric ranges, refrigerators and freezers, dishwashers, washers and dryers (including industrial models), combination microwaves, and icemakers. - Service scope: Contractor-provided labor, supervision, vehicles, tools, materials, equipment, repair parts and common standard parts; work-order, inventory and parts management; reporting; and Furniture Management Office (FMO) repairs, cleaning, safety testing and cannibalization. - Notable requirements: Repairs are generally expected on the first visit. Response deadlines are one or two working days depending on appliance type, with faster response for urgent hazards. Service is generally limited to appliances within 150 km one way of the assigned or supported installation. - OEMs and vendors: No appliance OEMs, commercial vendors, or product part numbers are identified in the provided materials; quantities are not specified. - Performance structure: One-month phase-in, three-month base period, four 12-month option periods and one eight-month option period. Phase-out planning is also required.

Description

This is a Request for Information (RFI) for Appliance Repair Services in Italy. This posting is for market research purposes ony, please refer to the attached RFI and draft Performance Work Statement (PWS) documents for details. 

Any and all questions must be submitted via email to the Contracting Officer no later than 2:00pm CET, 10 November 2026. This will ensure that responses are provided in a timely manner. 

Please subimt responses by 2:00pm CET, 19 November 2026. 

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