SAM #36C26227Q0080

Cepheid Analyzer Preventive Maintenance and Repair Services for Loma Linda VA

The Department of Veterans Affairs seeks maintenance and repair coverage for four Cepheid analyzer units serving the Loma Linda VA system. - Government buyer: Department of Veterans Affairs, VISN 22, Network Contracting Office; service locations include Loma Linda VA, ACC, and CBOC sites. - OEM: Cepheid (the equipment manufacturer). No reseller or service vendor is named; providers must be authorized OEM resellers, distributors, or dealers. Remanufactured and gray-market items are unacceptable. - Service requested: Annual on-site preventive maintenance and corrective repairs for four Cepheid equipment units. No model or part numbers are provided. - Equipment serial numbers: 120002861 (Corona CBOC), 120002864 (Victorville CBOC), 120002870 (ACC), and 120002871 (Rancho CBOC). - Coverage includes OEM-certified parts, OEM-trained technicians, annual calibration, software upgrades, parts, labor, and travel; 24/7 toll-free phone support; and unlimited on-site service calls during 5x8 coverage (8 a.m.–4 p.m.). - Designated response time is 48 hours unless otherwise agreed. Proposed equivalents should meet the SOW’s salient characteristics and OEM-standard agreement coverage. - Term: 12-month base period with four option years.

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