California eProcure #79050750

California CMIPS request for Telesign verification, messaging, and support services

California is seeking Telesign identity-verification and messaging services for its CMIPS organization. - Government buyer: California Health and Human Services Agency (CalHHS), Office of Technology and Solutions Integration (OTSI), Acquisition and Contracting Service Division; procurement supports the Case Management Information and Payrolling System (CMIPS) in partnership with the California Department of Social Services. - OEM: Telesign is the only named OEM/vendor. No part numbers are provided. - Requested platform and services: - Telesign Service Platform, quantity 1. - Premier Support, 42 months; dedicated short code leasing, 3.5 years; and two dedicated long codes (10DLC), 42 months. - SMS/SMS Verify: 6,000,000 Tier 1, 24,000,000 Tier 2, and 96,000,000 Tier 3 transactions per year. - Voice Verify: 24,000,000 transactions per year; US outbound mobile voice: 55,080 seconds annually; PhoneID Standard: 19,440 transactions per year. - Notable requirements include privacy and security controls and disclosure of the effects of patches and upgrades. The quote worksheet gives unit rates for several usage-based services. - The anticipated contract term is 42 months; software licenses are paid in one-year increments.

Description

The California Health and Human Services Agency, Office of Technology and Solutions Integration (CalHHS OTSI) is requesting quotes for a Telesign Service Platform for the Case Management Information and Payrolling System (CMIPS) organization. The event lists one requested unit. Bids must be submitted by email by November 17, 2026, at 12:00 PM Pacific Time. The anticipated contract term is 42 months.

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