Miami-Dade Supplier Systems #CL00000052

Miami-Dade County RFI for Online Bid Protest Management Software and Services

Miami-Dade County is gathering market information about an online system to manage the bid protest process. - Government buyer: Clerk of the Court and Comptroller of Miami-Dade County, through the Clerk of the Board and Procurement Department. - Requested solution: Commercially available Bid Protest Management System software; no product, OEM, vendor, part number, or quantity is specified. - Desired capabilities: Electronic protest filings and fee payments; filing validation, case creation, docketing, workflow and deadline tracking, hearing scheduling, automated notifications, case records, searchable public docket, reporting, and records management. - Technical and operational requirements: Security and access controls, audit trails, accessibility, data export, and integration with the Clerk-designated payment processor and, where feasible, County procurement systems. Deployment options may include SaaS, cloud-hosted, or on-premises. - Related services: Planning, configuration, implementation, integration, testing, deployment, training, maintenance, and support. Respondents are asked for implementation timelines, support needs, preliminary costs, and relevant government references. - Notable context: This is an RFI for market research and planning, not a request for binding pricing or a formal implementation proposal. No period of performance is specified.

Description

The Clerk of the Court and Comptroller of Miami-Dade County is seeking information from vendors about commercially available software and implementation services for a centralized, automated online Bid Protest Management System. The system is intended to support the full protest lifecycle, including electronic filings and fee payments, case administration and docketing, notifications, public-facing records, reporting, and integrations. Requested information includes functionality, deployment options, security and records-management features, implementation timeframe, support requirements, and preliminary costs. This RFI is for informational and planning purposes only and does not request binding pricing or a formal implementation proposal.

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