SAM #36C25627Q0119

Sole-source maintenance and repair for Illumina iScan, Autoloader2, and Tecan equipment

The Department of Veterans Affairs plans a sole-source maintenance contract for laboratory equipment at the Central Arkansas VA Medical Center. - Buyer: Department of Veterans Affairs, Network Contracting Office 16, supporting the Central Arkansas Veterans Healthcare System. - Procurement approach: The VA intends to award a sole-source, firm-fixed-price contract to Illumina, Inc.; this is an intended award, not a completed award. - Equipment covered: One Illumina iScan System (serial N0255; VA tag 35-84947), one Illumina Autoloader2 (serial 11139-858; VA tag 35-86275), and two Tecan robots (serials 808053768 and 807005103; VA tags 35-84928 and 35-84929). The iScan includes hybridization ovens, heat blocks, and related components. - Required services: Preventive and corrective maintenance, repair, and software support. The contractor must provide necessary labor, transportation, parts, tools, test equipment, and technical expertise; use an approved VA VPN for remote troubleshooting; and apply Illumina Field Change Orders, software updates, and quality updates. - Vendor qualifications: Interested vendors must show relevant technical capability, OEM authorization, and appropriately trained or certified staff. The service must include coverage and benefits customary in the vendor’s commercial support agreements.

Description

The contractor will furnish all labor, transportation, parts, test equipment, tools, and expertise necessary to maintain the Illumina iScan system (Microarray Scanner, Autoloader 2, and 2 Tecan Robots) located at the Central Arkansas VA Medical Center. The vendor shall provide the following coverages on the system: Corrective Maintenance, Planned Maintenance and Software Maintenance. The selected vendor shall have the ability to connect to the system remotely through an approved VA VPN connection for troubleshooting purposes. The vendor shall have the ability to apply all Illumina Field Change Orders to ensure the system is maintained to manufacturer’s standards to include software and quality updates. The vendor shall provide all coverages and benefits normally given in their commercial service and support agreements.

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