Alabama Procurement Portal #SRC0000037543

Alabama Board of Nursing LivePerson LiveEngage subscription

The Alabama Board of Nursing is seeking a one-year subscription to LivePerson’s online chat and customer contact services for its website. - Government buyer: Alabama Board of Nursing, Montgomery, Alabama. - OEM: LivePerson is identified as the sole provider of the system, which serves as the Board’s first point of contact for consumer service. - Requested service: LiveEngage Platform and LiveEngage Premier hosted chat and customer contact services. - Five users for 12 months, totaling 60 user-months. - Listed rate: $83.35 per user per month; stated annual fee: $5,001. - Account number: 18187516. - Notable requirement: The service is to be integrated into the Board’s website.

Description

The Alabama Board of Nursing is seeking LivePerson’s proprietary LiveEngage online chat and customer contact services, which are integrated into the Board’s website. The requirement covers five users on the LiveEngage Platform and LiveEngage Premier under a 12-month term from October 21, 2026, through October 20, 2027. The listed total annual fee is $5,001.00. The source describes LiveEngage as the sole provider of the Board’s first point of contact for consumer service.

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