Pierce County Fire Protection District 6 Opengov #2026-PE-259

Pierce County Visual Vault system enhancement and customization services

Pierce County Human Services’ Developmental Disabilities Division seeks professional services to enhance its customized Visual Vault system. - Buyer: Pierce County Human Services, Developmental Disabilities Division; the notice identifies Malissa Shaughnessy. - OEM/vendor: Visual Vault, identified as the proprietary system owner and intended service provider. Washington State DSHS and DCYF are referenced as funding and data-system partners, not vendors. - Requested services: Design, configure, and test updates to the County’s existing Visual Vault system. No part numbers or service quantities are specified. - Support client authorization and demographic records and data imports. - Maintain interfaces with DSHS CARE and DCYF systems, including anticipated updates for DCYF’s new data management system. - Support provider billing workflows and required billing, outcomes, and program reporting. - Notable requirements: The provider must be authorized to access the proprietary Visual Vault system, have relevant configuration expertise and knowledge of DSHS/DCYF provider-management systems, and comply with County and State data-security requirements. The County cites specialized program needs, system compatibility, and prior customization and migration investment. - Estimated value and term: $60,000 for the initial 12-month term; possible extensions could bring the maximum total term to five years. Extension pricing is not specified. - Procurement context: The County is seeking capability statements in connection with a proposed procurement exemption and may consider competition if another entity demonstrates it can meet these requirements.

Description

Pierce County intends to purchase software customization professional services for its Visual Vault system through direct negotiation under a procurement exemption. Work includes software design, configuration, and testing of updates to the customized solution, which supports client authorization and demographic records, interfaces with the DSHS CARE system, and generates reports required by state funding agencies. Updates are needed to comply with new data requirements imposed by funding agencies. The estimated cost is $60,000 for an initial 12-month term, with possible extensions for the same general scope up to a maximum total term of five years; this is not a competitive bid or proposal process, and responses are capability statements.

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