New York State Contract Reporter #2140554

Roswell Park seeks a 25-user secure content management and collaboration SaaS platform with implementation and support

Roswell Park is seeking a secure, hosted content and collaboration platform for its marketing and communications teams. - Government buyer: Roswell Park Cancer Institute Corp., through Roswell Park Comprehensive Cancer Center and its Supply Chain Management office, Buffalo, New York. - OEMs and vendors: No platform OEM or proposed solution vendor is named. Lytho Inc. is cited only as an awardee of a prior identical or substantially similar contract, not as the specified OEM. - Requested platform: Hosted SaaS content management, workflow, collaboration, review, and approval capabilities, priced for 25 users. Functions include brand and campaign management, publishing, search, metadata and version control, project management, markup and approvals, task tracking, reporting, audit trails, notifications, and workflow automation. No part number is provided. - Services: Implementation and project management; configuration and integration; migration of content, workflows, metadata, and historical information; user and administrator training; ongoing maintenance, upgrades, and technical/customer support; and data export and transition assistance. - Notable requirements: Must support healthcare use involving potential PHI, HIPAA-related needs, and a Business Associate Agreement. Required safeguards include MFA, SSO, role-based access, audit logging, encryption in transit and at rest, disaster recovery, business continuity, and incident response. Roswell Park retains ownership of its data; the vendor must support export, retention, destruction, and transition, and keep Roswell Park data within the United States. Healthcare-sector experience and at least three healthcare references are also requested. - Term: Three-year initial term with two successive one-year renewal options, for up to five years total.

Description

Roswell Park Comprehensive Cancer Center is seeking proposals for a secure, cloud-based content management, workflow, collaboration, review, and approval platform. The solution will support content creation, organization, review, approval, and publishing across Marketing, Communications, Public Relations, Digital Strategy, Creative Services, Branding, and related functions. Vendors must demonstrate the ability to support HIPAA-regulated healthcare environments and meet Roswell Park’s privacy, compliance, and information security requirements. The selected vendor will provide software licensing, implementation, configuration, migration support, training, maintenance, upgrades, customer support, and related professional services.

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