Massachusetts COMMBUYS #BD-23-1213-MA001-MA001-135020

MassHousing Microsoft Copilot Adoption and Enablement Consulting

Massachusetts Housing Finance Agency (MassHousing) seeks consulting support for responsible, enterprise-wide Microsoft Copilot adoption and enablement. - Government buyer: Massachusetts Housing Finance Agency (MassHousing), a Massachusetts state agency; the specific sub-agency and office are not identified. - OEM and platform: Microsoft; the work concerns Microsoft Copilot in MassHousing’s Microsoft 365 GCC tenant. - Requested service: One consulting engagement covering AI strategy, responsible-use guidance and governance; enterprise Copilot deployment planning and communications; an AI Champion Program; training and ongoing monitoring; and a post-implementation review. - Develop training for Copilot Basic, Copilot Premium, AI Champions, and new employees, using live, in-person, and self-service formats. - Provide strategy and governance materials, a roadmap, deployment plans and dashboards, champion materials, training content, a self-service learning library, engagement materials, performance metrics, and a post-implementation review. - Licensing and notable requirements: MassHousing has Microsoft 365 G5 licensing in a GCC tenant, including Copilot Basic but not Premium. The consultant must assess whether Premium is appropriate and support measurable, responsible adoption aligned with MassHousing’s mission and values. - Vendor qualifications: Proposals require Microsoft Solutions Partner for AI Business Solutions and/or Microsoft 365 Copilot Specialization. No consulting vendor is named or selected. - Line items: One AI Adoption & Microsoft Copilot Enablement Services engagement; no part number is provided.

Description

MassHousing is requesting proposals for a qualified consultant to support enterprise-wide deployment of Microsoft Copilot. The work focuses on responsible AI use and building staff knowledge and expertise. The selected consultant is expected to support further policy and strategy development and implementation of programs and plans, including training, an adoption and performance metrics framework, and a post-implementation review, as described in the RFP.

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