Lincoln Electric System Procureware #001-27

LES mobile work-management software licensing and implementation to replace SAP Work Manager

Lincoln Electric System is seeking a replacement for its field work-management application, including software licensing and implementation services. - Buyer: Lincoln Electric System (LES), a municipal electric utility in Nebraska; Procurement Department, City of Lincoln. - Procurement: Mobile work-management software and implementation to replace SAP Work Manager. No specific proposed product, part number, user count, or device quantity is identified. - OEMs and named technologies: SAP (SAP Work Manager, SAP EAM, SAP ECC, SAP S/4HANA, SAP IS-U), Esri (ArcGIS), Microsoft (Microsoft 365 Power Apps, Entra ID), and Google (Google Maps). SAP and Esri are core integration platforms; LES does not prescribe a replacement-software OEM. - Other named vendors/prospective bidders: AlphaOak; AlxTel, Inc.; ArborMetrics Solutions LLC; ARCOS; CGI; Cognizant Technology Solutions U.S. Corporation; DocPoint Solutions; EPI-USE America, Inc.; Sew.ai; Improving; JAYANAS LLC; Havensight Consulting; MCG Energy Solutions, LLC; Prime Vendor Inc.; SAP America, Inc.; SevenOutsource; TRC Companies; and Zayo Group LLC. - Requested product: Cloud-hosted, browser-accessible and/or mobile work-management software, with license pricing requested for Years 1–5. It must support Android, Windows, and/or Apple devices, including offline work and synchronization. - Functional requirements: Create and execute SAP work orders and notifications; record crew labor and materials; support barcode scanning and meter workflows; use digital forms and attachments; display GIS maps and location information; and provide configurable roles, workflows, administration, and dashboards. - Integration and safeguards: SAP remains the enterprise asset, financial, customer, and meter-data system of record; Esri ArcGIS remains the geospatial system of record. Requirements include readiness for SAP ECC-to-S/4HANA transition, U.S.-based hosting, encryption, access controls, audit logs, backups, disaster recovery, availability commitments, and LES ownership of its data. Optional AI capabilities are also addressed. - Services requested: Discovery and design, project management, configuration, integration, implementation, testing and acceptance, training and materials, go-live stabilization, post-go-live support, and closeout documentation. Pricing also requests milestone costs, travel and other costs, optional services, and hourly rates for project management, technofunctional consulting, and development/programming. - Schedule and term: The project is expected to start in 2027, with go-live required in 2028 before the incumbent application reaches end of life. The pricing worksheet requests five years of license pricing, but does not establish a confirmed contract term or annual-subscription structure. - Contract requirements: Contractors must protect LES confidential information and comply with LES facility, personnel, network, access, and safety requirements. The standard service agreement and security terms apply; quantities and costs are not provided.

Description

Lincoln Electric System (LES) is seeking a vendor to license and implement a software solution for field asset work management activities. The project will replace LES’s existing SAP Work Manager solution and the proposed solution must integrate with SAP and Esri ArcGIS. The requirements address mobile work order execution, meter processing, mapping, time entry, offline functionality, implementation, testing, training, and project management. Proposals are due January 12, 2027, at 2:00 p.m. Central Time; written questions are due December 8, 2026.

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