Utah Public Procurement Place U3P #AK27-111

Utah seeks five-year cloud hosting and support for its Ideagen Qualtrax forensic document-control system

Utah is seeking continued cloud-based document-control services for its forensic laboratories under a five-year contract. - Government buyer: State of Utah Division of Purchasing, for the Utah Department of Public Safety, Bureau of Forensic Services (BFS), including the Toxicology Laboratory. - Requested service: Cloud hosting and continued use of the existing Ideagen Qualtrax document-control and compliance system. No hardware, part numbers, or product quantities are specified. - Service scope: Hosting, system monitoring and security, automated backups, maintenance, software updates and upgrades, and technical support. The system must support document and workflow control, accreditation mapping, audit readiness and gap analysis, employee training and testing, acknowledgments, reporting, and single sign-on (SSO), while retaining current BFS Qualtrax data. - Notable requirements: Vendors must have at least 10 years of quality document-control experience in forensic science, maintain ISO 9001 certification, and be FedRAMP- or GovRAMP-compliant or working toward the required certification. The system must support applicable forensic laboratory standards, including ISO/IEC 17025:2017, ANAB AR3125, and FBI quality assurance standards. It must allow user-configurable workflows and reporting without requiring additional IT or programming personnel. Costs must include direct and indirect expenses, with no additional charges. - Budget and term: The stated budget is $70,000 for five years, with annual invoicing and a one-year pricing guarantee. - Other named companies and products in the materials: WORLDDOX, Laserfiche, Microsoft Access, Oracle, Sybase, and SQL Server appear as examples, not specified solutions. AWS, Google Cloud Platform (GCP), and Azure are mentioned as cloud-provider examples. Huawei Technologies and ZTE Corporation and their affiliates are expressly excluded from offered goods or services.

Description

The State of Utah is seeking a five-year contract to provide updates, support, and maintenance for the Qualtrax Document Control System used by the Bureau of Forensic Services and Toxicology Laboratory. The work includes cloud hosting, system monitoring and security, automated backups, maintenance, software upgrades, and technical support. The system must support document control, workflows, training and testing, accreditation compliance, and FedRAMP or GovRAMP requirements. Mandatory minimums include at least 10 years of proven quality document control experience in forensic science, ISO 9001 certification, and agreement to the Scope of Work. The anticipated award is a single contract to the responsive and responsible vendor with the highest score.

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