SAM #FA301627Q7006

DAS Head-End Maintenance, Monitoring, and Warranty Support

The U.S. Air Force seeks ongoing maintenance and technical support for the Distributed Antenna System (DAS) Head End serving Brooke Army Medical Center. - Government buyer: Department of Defense, U.S. Air Force, Air Education and Training Command; 502nd Contracting Office, Joint Base San Antonio. The system supports the Medical Education and Training Campus at Brooke Army Medical Center. - Scope: Maintenance, monitoring, technical support, and warranty support for the existing DAS Head End. - Services include: Semi-annual inspections and network testing; 24/7 remote monitoring; weekday help-desk support; next-business-day onsite dispatch and repairs; system optimization; engineering and redesign support; software and firmware updates; replacement parts; warranty coordination; and maintenance and equipment inventory reports. - Notable requirements: Remote monitoring requires an always-on internet connection provided by the client. The contractor coordinates with Mobile Network Operators on signal-source issues. Replacement equipment must be brand name or equal. - OEMs and vendors: No OEM, manufacturer, vendor, product model, part number, or item quantity is identified in the available information. - Performance term: One base year and four option years, for up to five years of support.

Description

To provide the Medical Education and Training Campus distributed Antenna System (DAS) located at Brooke Army Medical Center (BAMC), Head End service, monitoring and maintenance support services. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform maintenance as defined.

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