Utah Public Procurement Place U3P #WVC PD 26-02

West Valley City Police and Municipal Towing, Impound, and Storage Services

West Valley City seeks qualified towing providers for police and municipal towing, impound, recovery, and storage services. - Buyer: West Valley City Police Department, serving the Police Department and other City departments. - Services: Fleet and non-preference towing; accident-scene towing and cleanup; parking- and code-violation tows; abandoned-vehicle recovery and disposal; impound, evidence, and safekeeping tows; specialized recovery; and towing of vehicles, RVs, trailers, and vessels. Providers must also offer secure impound storage. - Estimated workload and response: Approximately 300 police-generated tows annually. Providers must be available 24/7, keep a tow truck within three miles of the City, and respond within 20 minutes when called, subject to stated exceptions. Providers must accept all City calls. - Equipment and storage: Required capabilities cover light-, medium-, and heavy-duty towing, including access to a boom truck, roll-off truck, semi-sized truck, snow-equipped four-wheel-drive light-duty truck, several light-to-medium wreckers, a heavy wrecker with 25-ton capacity, and a State Tax-capable truck. At least one wrecker and one tow truck equipped with a dolly are required. The in-city impound yard must be secure and at least 5,000 square feet. - Other requirements: Providers need applicable business and impound-yard credentials, evidence of at least three consecutive years of required Utah Motor Vehicle Division certification, trained staff, current DOT inspections and insurance for responding trucks, and processes for vehicle-owner access and release and required records. Providers are liable for damage or lost property and must meet applicable insurance, workers’ compensation, and legal requirements. - Additional citizen services: On City request or referral, providers must offer lock-out, spare tire-change, or jump-start services for a $40 fee. - Named companies/platforms: TowPro is identified as the current dispatch and management platform; providers must be able to qualify for and use it or a City-designated platform. Bonfire is identified as the submission portal. Neither is identified as an OEM for products being purchased. - OEMs and products: No towing-equipment OEMs, standalone product purchases, part numbers, or product quantities are specified.

Description

West Valley City is requesting qualifications from individuals or firms to provide fleet towing, non-preference towing, impound, and storage services for its Police Department and other City departments. The City intends to select 20 responsible providers for its Tow Rotation, with three alternates selected through a lottery. Services include accident and violation tows, abandoned vehicle recovery, evidence tows, and other City-related towing, with requirements for 24/7 availability, response times, equipment, licensing, insurance, and secure storage. Proposals must be submitted through Bonfire by November 23, 2026, at 3:00 PM local time.

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