Mississippi Procurement Portal #3140004731

MDHS seeks a full-time Child Support Enforcement helpdesk and administrative specialist

The Mississippi Department of Human Services is seeking one full-time Program Specialist II to support its Child Support Enforcement operations. - Government buyer: Mississippi Department of Human Services (MDHS), Division of Child Support Enforcement (CSE); Division of Procurement Services. - OEMs and vendors: No OEMs or vendors are identified; no manufactured products are being requested. - Service requested: One Program Specialist II – Generalist (Helpdesk Support Services), providing CSE helpdesk and administrative support. - Process direct deposit forms and ACH returns; post victims compensation payments; update employer records and the child support tracking system for EFT payments. - Respond to credit bureau disputes, perform data entry and cleanup, and cross-train to support Financial Unit operations. - Work arrangement and compensation: Full-time, on-site at the MDHS State Office in Jackson, Monday through Friday, 8:00 a.m.–5:00 p.m. Compensation is $19.25 per hour, all-inclusive; overtime and additional fringe or reimbursement expenses are not permitted. - Notable qualifications: Bachelor's degree, computer proficiency including Microsoft Word, Teams, Excel, and Outlook, and professional written and oral communication skills.

Description

The Mississippi Department of Human Services, Division of Child Support Enforcement, seeks a full-time contract worker to provide helpdesk support services. Duties include processing direct deposit forms and ACH returns, posting victims compensation payments, managing employer information, responding to credit bureau disputes, data entry and cleanup, and supporting Financial Unit operations. The position is on-site at the MDHS State Office, Monday through Friday, 8:00 a.m. to 5:00 p.m., at $19.25 per hour; overtime and additional fringe or reimbursement expenses are not permitted. Applicants must have a bachelor’s degree and submit an MDHS application and current professional resume.

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