Massachusetts COMMBUYS #BD-27-1103-1103C-SSU-135005

Campus-wide maintenance and on-call support for Salem State University’s Honeywell building automation system

Salem State University seeks campus-wide support for its existing building automation and temperature-control systems. - Government buyer: Salem State University, Office of the Chief Procurement Officer; Capital Planning and Facilities. - OEM/platform: Honeywell WEBs / Niagara N4. The contractor must be currently authorized for the Honeywell platform and support the University’s existing controls environment. - Requested services: Preventive maintenance, diagnostics, troubleshooting, repairs, programming, integration, operator support and training, documentation, and emergency and non-emergency on-call assistance. - Includes two seasonal preventive maintenance visits per contract year, at least 8 hours of on-campus technical support each month, and at least 4 hours of operator training each year. - Additional work requires written task authorization. - Technical and operational requirements: Maintain compatibility with existing controllers and legacy LON, BACnet, Modbus, and related networks; coordinate with University IT on cybersecurity; provide backups, service records, change logs, deficiency reports, repair recommendations, and knowledge transfer. Provide necessary software access, firmware, drivers, licenses, updates, patches, and support unless furnished by the University. - Contract term: Five-year initial term with up to two one-year renewal options at the University's discretion.

Description

Salem State University is seeking electronic proposals from qualified building automation system contractors to maintain and repair its existing campus BAS and automatic temperature control infrastructure. Work includes preventive maintenance, diagnostics, repairs, programming, integration, operator support, documentation, and on-call emergency and non-emergency services. The RFP describes a five-year initial term, with up to two additional one-year renewal options. Proposals are due November 16, 2026, at 11:00 AM.

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