City of Columbus #RFQ033991

Third-party support for Cisco Catalyst 3650 and 6509 switches

Franklin County Municipal Court’s Clerk of Court is seeking third-party maintenance and support for Cisco network switches in the Clerk’s Office. - Government buyer: Franklin County Municipal Court, Clerk of Court; Clerk’s Office, Columbus, Ohio. - OEM: Cisco. The notice identifies the equipment as end of support with Cisco; the requested coverage is third-party Cisco Smartnet maintenance and support. - Equipment to be covered: - 18 Cisco Catalyst 3650 24 switches; no part number provided. - 2 Cisco 6509 switches; no part number provided. - 2 Cisco Catalyst 3650 24-port PoE, 4x1G uplink IP Base units; part number CON-SNT-WSC3652S. - Support requirements: unlimited technical support with a guaranteed four-hour response, a staffed 24/7/365 help desk, compatible replacement parts with a four-hour response, and on-site support if needed. The vendor must include parts, shipping and handling, labor, travel, and related service costs. - Period of performance: one year, with no option years specified.

Description

The City of Columbus, Municipal Court Clerk is seeking bids to establish a purchase order for third-party Cisco Smartnet maintenance and support for the Clerk's Office. The one-year service period runs from January 1 through December 31, 2027, and covers Cisco Catalyst 3650 and 6509 equipment and related support. Requirements include 7×24×4 technical support, a staffed 7×24×365 help desk, compatible replacement parts, and on-site support if needed; bids must include shipping, labor, travel, parts, and inside delivery costs. The notice states that the switches are end of support with Cisco.

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