Iredell County Opengov #27-421-RFP-01

Iredell County Employee Wellness Clinic Operations and Integrated Clinical Services

Iredell County Government is seeking a provider to staff and operate its employee wellness clinic in Statesville, North Carolina. - Buyer: Iredell County Government, Human Resources; the clinic serves County employees, retirees, and eligible dependents enrolled in the County health plan. The clinic is located at 318 Turnersburg Hwy., Suite B, Statesville, NC. - OEMs and vendors: No product OEMs or service-provider vendors are named in the opportunity. - Staffing baseline: Price the current model of two advanced practice providers totaling 40 hours per week (32 hours plus 8 part-time hours) and one Medical Assistant. Clinical staff may include Nurse Practitioners and Physician Assistants under the general supervision of a licensed Physician Medical Director; proposals may recommend staffing adjustments. - Core clinic services: Onsite primary and preventive care, physical examinations, diagnosis and treatment of routine acute and chronic conditions, prescriptions, patient education, care coordination with primary-care and health-plan providers, care navigation, referrals, and follow-up. - Telehealth and behavioral health: Integrated 24/7 physician video or phone consultations, including after-hours and travel access; behavioral-health access at least through virtual referral pathways. - Wellness and diagnostics: Biometric screenings, health-risk assessments, screening events, health coaching, chronic-condition and lifestyle support, health promotion, and administration of the County's quarterly wellness incentive requirements, bonus tiers, discounts, and eligibility changes. Provide lab and point-of-care testing, with expanded or multiple draw-site options as appropriate. - Optional services: Occupational medicine and workers' compensation care; new-hire and public-safety physicals; fit-for-duty and physical-ability testing; drug and alcohol testing or collection; audiology/hearing tests; immunizations; physical therapy; and pharmacy or onsite dispensary services. Optional services should be priced separately. - Operational and performance requirements: Address implementation, staffing continuity and backup coverage, continuity of care and records, data integration, security, clinical and utilization reporting, outcomes measurement, customer service, and performance commitments. Services should complement—not replace—members' primary care. - Pricing: Provide transparent pricing for staffing, clinic operations, technology, wellness programs, screenings, labs, telehealth, setup, supplies, and optional services, identifying applicable fixed, variable, recurring, one-time, and per-member costs. No specific products, product part numbers, or product quantities are requested.

Description

Iredell County Government seeks proposals from qualified companies to staff its Employee Wellness Center with clinical personnel under the general supervision of a licensed Physician Medical Director. Services will support County employees, retirees, and eligible dependents and include routine primary and preventive care, examinations, diagnosis and treatment, laboratory and point-of-care testing, medication prescriptions, health coaching, chronic disease support, and wellness initiatives. Proposals should address staffing, service delivery, implementation, pricing, reporting, and continuity of care; occupational health services are optional at the County’s election. The anticipated go-live date is July 1, 2027, and the initial contract term is three years with optional one-year extensions.

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