Alberta Purchasing #2027-RFP-00110

NorQuest College ServiceNow Platform Managed Services

NorQuest College is seeking a partner to manage and improve its ServiceNow platform. - Government buyer: NorQuest College; no sub-agency or office is identified. - OEM/platform: ServiceNow is the named platform and vendor. The managed-services provider has not been identified. - Requested service: ServiceNow platform managed services, including specialized expertise, operational support, enhancements, and optimization to complement the College’s internal technical team and advance platform operations and maturity. - Products, quantities, and part numbers: No specific products, quantities, or part numbers are listed. - Performance period: Three years; specific start and end dates are omitted.

Description

NorQuest College is seeking a qualified ServiceNow partner to provide specialized expertise, support, enhancement, and optimization services for its ServiceNow platform. The work is intended to complement the College’s internal technical team and support ongoing operation, improvement, and maturity of the ServiceNow environment. The successful proponent will also help advance the College’s information technology and service management objectives. The expected service period is February 1, 2027, to January 31, 2030.

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